01
Drafts, not autopilot
Relay drafts every reply and a person decides what's sent. Anything sensitive or unusual is flagged for a human instead of guessed at.
- Project
- AI email assistant, built in-house
- Built with
- Next.js, Python, Postgres, Claude and OpenAI models, Google Cloud
- Live at
- userelay.ai
The brief
Support inboxes fill up with the same questions. Relay connects to a team's Gmail or Outlook inbox, learns how the business answers, and drafts replies for a person to approve, so nothing goes out that nobody has checked.
- Connects to Gmail and Outlook inboxes
- Drafts replies from the business's own knowledge
- Escalates anything unusual to a person
- The same care goes into the assistant on every site I build
What I built
02
Learns the business
It works from the business's own answers and knowledge, so replies sound like the team that sends them.
03
Works where teams already are
It connects to Gmail and Outlook, so nobody has to learn a new inbox.
Made for the phone first
Most visitors arrive on a phone, often on mobile data. Every screen is designed for a thumb first.
